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Test Ports Fails While Ping Is Good (Never Happened Before)

#1 User is offline   skorn 

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Posted 06 December 2014 - 08:34 AM

hi there
there is a problem that i never encountered before
the test port just failed

i own a vpn and i wrote the correct port in emule
when i make a ping through the cmd everything works fine but when i try to test my ports it fails
i own a ethernet card not the built in ethernet of my motherboard
i own a second pc and i use the built in card and it works just fine

maybe it's my ethernet card's fault after all (i have the same problem with utorrent)
so how comes the ping is right ?
if it's right then i should pass the port test isn't it?
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#2 User is offline   Zangune 

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Posted 06 December 2014 - 10:43 AM

View Postskorn, on 06 December 2014 - 09:34 AM, said:

i own a vpn and i wrote the correct port in emule

Usually the network have to be configured to use eMule, not the opposite.
What is the VPN provider's name?

View Postskorn, on 06 December 2014 - 09:34 AM, said:

i own a ethernet card not the built in ethernet of my motherboard
i own a second pc and i use the built in card and it works just fine

Please explain it better.
How is you local network configured? Read below.

View Postskorn, on 06 December 2014 - 09:34 AM, said:

maybe it's my ethernet card's fault after all (i have the same problem with utorrent)

This should not be the case. It happens, but it is not so common.

View Postskorn, on 06 December 2014 - 09:34 AM, said:

so how comes the ping is right ?

This is not a good test.

View Postskorn, on 06 December 2014 - 09:34 AM, said:

if it's right then i should pass the port test isn't it?

Yes, true

It would be better if you give us more information.
Copy paste code and answer between quotes.

[quote name='xilolee' date='31 August 2013 - 11:07 AM' timestamp='1377940064' post='1081297']Have you downloaded emule 0.50a from sourceforge.net?[/quote]

[quote name='xilolee' date='31 August 2013 - 11:07 AM' timestamp='1377940064' post='1081297']Operating system used?[/quote]

[quote name='xilolee' date='31 August 2013 - 11:07 AM' timestamp='1377940064' post='1081297']Which firewalls/antiviruses/spyware detectors are present/installed on your pc?[/quote]

[quote name='xilolee' date='31 August 2013 - 11:07 AM' timestamp='1377940064' post='1081297']Are you using peerguardian/peerblock/ip filters or similars? And what of those?[/quote]

[quote name='xilolee' date='31 August 2013 - 11:07 AM' timestamp='1377940064' post='1081297']Name of your ISP, name of your connection and, possibly, their declared downstream and upstream bandwiths[/quote]

[quote name='xilolee' date='31 August 2013 - 11:07 AM' timestamp='1377940064' post='1081297']How many PCs, in your home network, are using p2p programs (emule or others) and which ports are they using?[/quote]

[quote name='xilolee' date='31 August 2013 - 11:07 AM' timestamp='1377940064' post='1081297']Screenshot of your Option -> Connections
(OR: Which ports are you using? Is UPNP enabled? What value are present on download/upload capacity/limit? And so forth)[/quote]

[quote name='xilolee' date='31 August 2013 - 11:07 AM' timestamp='1377940064' post='1081297']How many servers do you have into your list (it's inside servers tab under emule lightning)?
Where do you get the servers from?[/quote]

[quote name='xilolee' date='31 August 2013 - 11:07 AM' timestamp='1377940064' post='1081297']Number of downloading files (it's inside transfers tab under emule lightning)?[/quote]

[quote name='xilolee' date='31 August 2013 - 11:07 AM' timestamp='1377940064' post='1081297']Number of shared files (it's inside shared files tab under emule lightning)?[/quote]

[quote name='xilolee' date='31 August 2013 - 11:07 AM' timestamp='1377940064' post='1081297']Is Protocol Obfuscation enabled (Options -> Security)?[/quote]

[quote name='xilolee' date='31 August 2013 - 11:07 AM' timestamp='1377940064' post='1081297']Found sources (Statistics tab -> Transfer -> Downloads -> Session -> Found sources)?[/quote]

[quote name='xilolee' date='31 August 2013 - 11:07 AM' timestamp='1377940064' post='1081297']On queue (Statistics tab -> Transfer -> Downloads -> Session -> Found sources -> On queue)?[/quote]

[quote name='xilolee' date='31 August 2013 - 11:07 AM' timestamp='1377940064' post='1081297']Max. new connection/5 secs (Options -> Extended)?[/quote]

[quote name='xilolee' date='31 August 2013 - 11:07 AM' timestamp='1377940064' post='1081297']Max half open connection (Options -> Extended)?[/quote]

[quote name='xilolee' date='31 August 2013 - 11:07 AM' timestamp='1377940064' post='1081297']High ID or Low ID? (servers tab, my info on the right: ed2k network, under your ID - kad network: status and udp status)[/quote]

[quote name='xilolee' date='31 August 2013 - 11:07 AM' timestamp='1377940064' post='1081297']Manufacturer and model of your router[/quote]

[quote name='xilolee' date='31 August 2013 - 11:07 AM' timestamp='1377940064' post='1081297']Describe how your devices are arranged.

example:
- telephone jack, adsl filter, adsl cable to ethernet modem, ethernet modem, ethernet cable to router, router, 3 pc (1 wireless, 2 wired with ethernet cables)[/quote]

[quote name='xilolee' date='31 August 2013 - 11:07 AM' timestamp='1377940064' post='1081297']Screenshots of your router menus are welcome:
- UPNP settings
- DHCP settings
- lan ip clients settings(or: the place where you have reserved an ip address for your PCs, instead of using a static ip for each PC)
- virtual server/port forwarding or similar
- eventual firewall screen (of your router)[/quote]

[quote name='xilolee' date='31 August 2013 - 11:07 AM' timestamp='1377940064' post='1081297']Have you put static ip to your pc (into tcp/ip properties of your connection properties)?
Here too, a screenshot would be welcome[/quote] 

This post has been edited by Zangune: 06 December 2014 - 10:47 AM

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#3 User is offline   skorn 

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Posted 06 December 2014 - 01:16 PM

Quote

Usually the network have to be configured to use eMule, not the opposite.
What is the VPN provider's name?

my vpn is ideal vpn and it always worked but today it won"t
why that ? not a clue

Quote

Please explain it better.
How is you local network configured? Read below.

i don't have a local network i just have a lan network i don't use it inside

Quote

This is not a good test.

if it's not a good test then tells me how to test my lan

i'm a little confused here
i disabled my windows firewall and i allowed comodo with emule so it won"t bother ( i did the same with some app like adobe apps and it work fine thanks to that)

in my livebox page i allowed the tcp and udp that i set in emule
and these are those that ideal vpn gave to me

i do that everytime i set a new installation of windows 7
this time it doesn"t work

emule moves in mysterious ways sometimes
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#4 User is offline   Zangune 

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Posted 06 December 2014 - 03:48 PM

View Postskorn, on 06 December 2014 - 02:16 PM, said:

i don't have a local network i just have a lan network i don't use it inside

This is your local network.

View Postskorn, on 06 December 2014 - 02:16 PM, said:

if it's not a good test then tells me how to test my lan

About eMule check the two arrows in the blue globe at bottom right corner, they should be green.
Are they green?

View Postskorn, on 06 December 2014 - 02:16 PM, said:

i allowed comodo with emule

Does Comodo have a firewall?

View Postskorn, on 06 December 2014 - 02:16 PM, said:

in my livebox page i allowed the tcp and udp that i set in emule

Maybe your local IP changed, you should check it, too.
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