[Bookworm1632]

With my previous router I had no issues connecting.

Now I've upgraded to Virgin Media's Superhub, I cannot get it working.

I've read all the guides, but it just doesn't seem to work.

I first tried the default ports, now I'm using 6001(TCP) and 58001(UDP). Ports are forwarded in the router. I have set my computers IP to static (matching the IP configured for the forwarding).
I have disabled the Router's firewall, and even tried disabling my Pc's firewall.

Use of either emule's web-check, or PortForward's Port checking tool show that my TCP port is blocked. Nothing is logged on the router.

Can anybody help?

[xilolee]

0) Make sure you know how to reset (to factory defaults) your device and note down the data for connecting to your ISP.
(in case of troubles, you can reset the router and you'll need those data - vpi - vci - username and password of your connection, and so forth... these data are personal/private, you_SHOULD_NOT_post_them_here --- ONLY you should know them).
1) Which windows version are you using?
2) Name of your ISP, name of your connection and, possibly, downstream and upstream bandwiths
3) How many servers do you have into your list and where do you get them from?
4) Manufacturer and model of your router?
5) Describe how your devices are arranged.
example:
- telephone jack - adsl filter - ethernet modem - router - 3 pc (1 wireless, 2 wired)
6) How many pcs are using p2p programs (emule or others) and which ports are they using?
7) Screenshots of your router menus are welcome:
- UPNP
- DHCP
- virtual server/port forwarding or similar
- eventual firewall screen (of your router)
8) Have you put static ip to your pc (into tcp/ip properties of your connection properties)?
Here too, a screenshot would be welcome.
9) Which firewalls/antiviruses are present/installed on your pc?
10) Are you using peerguardian/peerblock/ip filters or similars? And what of those?

This post has been edited by xilolee: 30 April 2012 - 06:00 PM

[Bookworm1632]

1) Windows 7 up to date
2) Virgin, (Connection name?), Bandwidth - I get approx 4Mb/sec down, 500k/sec up
3) I haven't proceeded as far as using emule yet - both it's port checker and Portforward's port check show no TCP connection. http://s1208.photobu...t=PortCheck.png
4) Router is Virgin Media's superhub - I think it's acustom Netgear combined router/modem: http://help.virginme...OMER_TYPE=Cable

5) Cable connection to Superhub ---> Wireless adapter in Desktop Pc/ 2 wired connections to NAS boxes, mobile/laptop also connect by wireless

6) Just the one Desktop Pc with wireless connection

7)
PortForwarding: http://s1208.photobu...RouterSetup.png
Services: (Firewall) http://s1208.photobu...outerSetup2.png
MAC filtering: http://s1208.photobu...outerSetup3.png
UPNP: http://s1208.photobu...outerSetup4.png
DHCP: http://s1208.photobu...outerSetup5.png

Router firewall disabled as shown

8) Yes: http://s1208.photobu...tworkConfig.png

9) I use Comodo - I disable it (i.e. close the firewall app) when testing. Windows Firewall is disabled.
10) No peerblockers running.

[xilolee]

Bookworm1632, on 27 April 2012 - 04:36 PM, said:

I first tried the default ports, now I'm using 6001(TCP) and 58001(UDP).

But:

Bookworm1632, on 30 April 2012 - 09:52 PM, said:

7) PortForwarding: port forwarding setup

Shows 6058 (?) tcp and 59572 (?) udp

This post has been edited by xilolee: 30 April 2012 - 09:16 PM

[Bookworm1632]

Yes,

I reset my router when nothing I tried worked - started again with the default settings.
Then used the ports which emule suggested by default - 6058 and 59572. I can change them again to 6001 and 58001 but it makes no difference, I still get no connection through TCP.

[xilolee]

You can use the ports that you want, but they should be the same in your emule option connection and in your router...
Check the diagonal arrows, on the little globe to the bottom, instead of the port check.

[Bookworm1632]

I am using the same ports in each now as shown in the screenshots.

When I try to connect to eDonkey Server No. 2 I get the following log:


30/04/2012 23:14:18: Found 0 known shared files
30/04/2012 23:14:18: Credit file loaded, 0 clients are known
30/04/2012 23:14:19: Trying to setup port forwardings with UPnP...
30/04/2012 23:14:19: 2 servers in server.met found
30/04/2012 23:14:20: No part files found
30/04/2012 23:14:20: eMule Version 0.50a ready
30/04/2012 23:14:45: UPnP failed to setup port forwardings, please foward those ports manually if necessary!
30/04/2012 23:14:53: Connecting to eDonkeyServer No2 (212.63.206.35:4242)...
30/04/2012 23:14:53: Connected to eDonkeyServer No2 (212.63.206.35:4242), sending login request
30/04/2012 23:15:05: Warning eDonkeyServer No2 (212.63.206.35:4242) - You have a lowid. Please review your network config and/or your settings.
30/04/2012 23:15:06: Connection established on: eDonkeyServer No2 (212.63.206.35:4242)
30/04/2012 23:15:06: New client ID is 2808932

Bottom left arrow turns yellow, Kad won't connect

[xilolee]

1) Disable upnp, close emule, open emule, connect it and check the arrows on the little globe - If green, you have done it!
2) If arrows are yellow yet, try changing ports, enable upnp in emule, restart emule WAIT 1-2 minutes that upnp does its job (you can see the upnp messages in server log).
When upnp will finish and if it will send you the positive message, connect emule and check the arrows.

This post has been edited by xilolee: 30 April 2012 - 10:35 PM

[Bookworm1632]

I tried the following:

1) Disabled UPNP in the router, allowed the router time to reboot.
2) Opened emule with UPNP disabled - attempted to connect - got yellow arrow (lowid)
3) Reenabled UPNP in the router, allowed it time to reboot
4) Closed emule and reopened with UPNP enabled
5) Attempted to connect - got yellow arrow (lowid)
6) Disabled firewall on pc.
7) Closed and restarted emule - attempted to connect - got yellow arrow (lowid)

Log:

02/05/2012 18:41:50: Found 0 known shared files
02/05/2012 18:41:50: Credit file loaded, 0 clients are known
02/05/2012 18:41:51: Trying to setup port forwardings with UPnP...
02/05/2012 18:41:51: 2 servers in server.met found
02/05/2012 18:41:52: No part files found
02/05/2012 18:41:52: eMule Version 0.50a ready
02/05/2012 18:41:53: Connecting to eDonkeyServer No2 (212.63.206.35:4242)...
02/05/2012 18:41:53: Connected to eDonkeyServer No2 (212.63.206.35:4242), sending login request
02/05/2012 18:42:04: Warning eDonkeyServer No2 (212.63.206.35:4242) - You have a lowid. Please review your network config and/or your settings.
02/05/2012 18:42:05: Connection established on: eDonkeyServer No2 (212.63.206.35:4242)
02/05/2012 18:42:05: New client ID is 10441010
02/05/2012 18:42:17: UPnP failed to setup port forwardings, please foward those ports manually if necessary!


I did some more playing around - tried using my VPN which meant adding a rule in my firewall for the emule app.
Got the same result. uninstalled the VPN, modified the firewall rule to allow all, and updated the server.met file and suddenly I have a good connection!!

Note, that I had run many tests with the firewall disabled, so I doubt the addition of the rule changed much - maybe updating the server list??
ANyway, now all the port checks report green too, so I'm really puzzled, but happy it's all now working!

Thanks for the help.

[xilolee]

Well done
Untick "use upnp.." in option connections, if you are using manual port forwarding (It seems they are incompatible)