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Emule Won't Connect To Any Server All servers appear as dead.

#1 User is offline   FortStreetCowboy 

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Posted 23 May 2015 - 02:02 AM

I am using Windows Firewall and Defender as my only protection, and have my ports correctly configured. (I set them up using UPnP and emule says they are good but when I try to verify them the emule site times out repeatedly.) When trying to connect to the new list of servers (downloaded from Gruk.org) each attempt gives me the reply that the server seems dead.

I have disabled Windows Firewall and tried to get a connection but that failed.

I really need to get Emule up and running. Thanks if you can help.
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#2 User is offline   xilolee 

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Posted 23 May 2015 - 07:27 AM

Hi!
Please, answer these questions:


1) Have you downloaded emule 0.50a from sourceforge.net?
2) Operating system used? (example: Windows 7 professional SP1 32bit)
3) Which firewalls/antiviruses/spyware detectors are present/installed on your pc?
4) Are you using peerguardian/peerblock/ip filters or similars? And what of those?
5) Name of your ISP, name of your connection and, possibly, their declared downstream and upstream bandwiths
6) How many PCs, in your home network, are using p2p programs (emule or others) and which ports are they using?
7) Screenshot of your Option -> Connections
(OR: Which ports are you using? Is UPNP enabled? What value are present on download/upload capacity/limit? And so forth)
8) Are you running emule as an administrator? yes/no
9) How many servers do you have into your list (it's inside servers tab under emule lightning)?
10) Where do you get the servers from?
11) Number of downloading files (it's inside transfers tab under emule lightning)?
12) Number of shared files (it's inside shared files tab under emule lightning)?
13) Is Protocol Obfuscation enabled (Options -> Security)?
14) Found sources (Statistics tab -> Transfer -> Downloads -> Session -> Found sources)?
15) On queue (Statistics tab -> Transfer -> Downloads -> Session -> Found sources -> On queue)?
16) Did you modify any values in Options -> Extended? And what?
17) What option is ticked in sharing emule with other computer users (Options -> Extended)?
18) Describe how your devices are arranged.
example:
- telephone jack, adsl filter, adsl cable to ethernet modem, ethernet modem, ethernet cable to router, router, 3 pc (1 wireless, 2 wired with ethernet cables)
19) High ID or Low ID? (servers tab, my info on the right: ed2k network, under your numerical ID - kad network: status and udp status)

If you have low ID, and would try to solve it, answer to the following questions too.

20) (not really a question, say only if you know how to do it)
Make sure you know how to reset (to factory defaults) your device and note down the data for connecting to your ISP.
(in case of troubles, you can reset the router and you'll need those data - vpi - vci - username and password of your connection, and so forth...
those data are personal/private, you_SHOULD_NOT_post_them_here --- ONLY_you_should_know_them).
21) Manufacturer and model of your router
22) Screenshots of your router menus are welcome:
- UPNP settings
- DHCP settings
- lan ip clients settings (or: the place where you have reserved an ip address for your PCs, instead of using a static ip for each PC)
- virtual server/port forwarding or similar
- eventual firewall screen (of your router)
23) Have you put static ip to your pc (into tcp/ip properties of your connection properties)?
Here too, a screenshot would be welcome.
If you have reserved an IP address (from your router settings), it is not necessary to set a static IP to your PC.


INCONCEIVABLE! - You keep using that word. I do not think it means what you think it means.
come ottenere aiuto italian guides - guide della sezione italiana
italian support - sezione italiana scaricare la lista server
ottenere id alto impostare le porte nel router
recuperare file corrotti i filtri ip
Sembra talco ma non č serve a darti l'allegrIa! Se lo lanci e poi lo respiri ti dā subito l'allegrIa! Immagine Postata
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#3 User is offline   FortStreetCowboy 

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Posted 23 May 2015 - 07:52 PM

Thanks I'll do my best to answer your questions:
1) Have you downloaded emule 0.50a from sourceforge.net? - YES
2) Operating system used? (example: Windows 7 professional SP1 32bit) - Win 8.1 x86
3) Which firewalls/antiviruses/spyware detectors are present/installed on your pc? - None
4) Are you using peerguardian/peerblock/ip filters or similars? And what of those? - No
5) Name of your ISP, name of your connection and, possibly, their declared downstream and upstream bandwiths - Shaw Cable, Don't know, Don't know. (but I had no problem with speed of downloads when emule was working before and had High ID)
6) How many PCs, in your home network, are using p2p programs (emule or others) and which ports are they using? - None
7) Screenshot of your Option -> Connections - sorry I get message my reply is too long.
(OR: Which ports are you using? TCP 51657 UDP 14074 Is UPNP enabled? YES What value are present on download/upload capacity/limit? 1000 800 And so forth: Auto connect on loss and both Kad and eD2K networks checked) -
8) Are you running emule as an administrator? yes/no - YES
9) How many servers do you have into your list (it's inside servers tab under emule lightning)? - 10
10) Where do you get the servers from? - http://www.gruk.org/server.met
11) Number of downloading files (it's inside transfers tab under emule lightning)? - none, I removed 4 when the connection couldn't be established.
12) Number of shared files (it's inside shared files tab under emule lightning)? - many, all my music files and a folder of my previously downloaded torrents movies, tv shows
13) Is Protocol Obfuscation enabled (Options -> Security)? - Yes
14) Found sources (Statistics tab -> Transfer -> Downloads -> Session -> Found sources)? - 0
15) On queue (Statistics tab -> Transfer -> Downloads -> Session -> Found sources -> On queue)? - 0
16) Did you modify any values in Options -> Extended? And what? - No
17) What option is ticked in sharing emule with other computer users (Options -> Extended)? - Each user has it's own configuration and downloads (there are no other users than me)
18) Describe how your devices are arranged. - Wi-Fi router, my pc
example:
- telephone jack, adsl filter, adsl cable to ethernet modem, ethernet modem, ethernet cable to router, router, 3 pc (1 wireless, 2 wired with ethernet cables)
19) High ID or Low ID? (servers tab, my info on the right: ed2k network, under your numerical ID - kad network: status and udp status)
NO ID - All servers appear to be dead.
If you have low ID, and would try to solve it, answer to the following questions too. - N/A
20) (not really a question, say only if you know how to do it)
Make sure you know how to reset (to factory defaults) your device and note down the data for connecting to your ISP.
(in case of troubles, you can reset the router and you'll need those data - vpi - vci - username and password of your connection, and so forth...
those data are personal/private, you_SHOULD_NOT_post_them_here --- ONLY_you_should_know_them). - I am having trouble logging in to view or change settings online as the username/password is not working. But I can reset the router to factory defaults manually .
21) Manufacturer and model of your router: Cisco DPC 3825 with TK1P/AES
22) Screenshots of your router menus are welcome: Sorry, can't get them at this moment. I'll reset the router after I hear back from you.
- UPNP settings
- DHCP settings
- lan ip clients settings (or: the place where you have reserved an ip address for your PCs, instead of using a static ip for each PC)
- virtual server/port forwarding or similar
- eventual firewall screen (of your router)
23) Have you put static ip to your pc (into tcp/ip properties of your connection properties)? I might have done this when trying to fix the problem using portforward.com
Here too, a screenshot would be welcome. Sorry, having trouble with this reply as I kept getting "You message is too long" message, so I deleted the screen shots.
If you have reserved an IP address (from your router settings), it is not necessary to set a static IP to your PC. - I don't know how to see if an IP was reserved
Really appreciate your help. This could be as simple as a reset of my router. But I am no expert so I'll wait for your reply. Thanks.

This post has been edited by FortStreetCowboy: 23 May 2015 - 08:09 PM

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#4 User is offline   xilolee 

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Posted 23 May 2015 - 09:27 PM

If you are using UPNP, you shouldn't set a static IP.
Yes, you should reset your router if you can't log in it.
When I reset my router, I must put vpi - vci - username and password and so forth, if I want to be connected to internet.
Your ISP should have given them to you (or the router could have those settings in its default settings, if the router is owned by the ISP).
Without those settings, you could stay disconnected from the web.

I don't know what website you are using for your screenshots... But I think you know you can save them in jpg/png format, instead of bmp, to lighten them.

This post has been edited by xilolee: 23 May 2015 - 09:31 PM

INCONCEIVABLE! - You keep using that word. I do not think it means what you think it means.
come ottenere aiuto italian guides - guide della sezione italiana
italian support - sezione italiana scaricare la lista server
ottenere id alto impostare le porte nel router
recuperare file corrotti i filtri ip
Sembra talco ma non č serve a darti l'allegrIa! Se lo lanci e poi lo respiri ti dā subito l'allegrIa! Immagine Postata
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#5 User is offline   FortStreetCowboy 

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Posted 24 May 2015 - 11:30 PM

View Postxilolee, on 23 May 2015 - 02:27 PM, said:

If you are using UPNP, you shouldn't set a static IP.
Yes, you should reset your router if you can't log in it.
When I reset my router, I must put vpi - vci - username and password and so forth, if I want to be connected to internet.
Your ISP should have given them to you (or the router could have those settings in its default settings, if the router is owned by the ISP).
Without those settings, you could stay disconnected from the web.

I don't know what website you are using for your screenshots... But I think you know you can save them in jpg/png format, instead of bmp, to lighten them.


I have reset my router. Connection to Internet is fine now. I'll retry emule and let you know if it's ok. Thanks.
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#6 User is offline   FortStreetCowboy 

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Posted 24 May 2015 - 11:57 PM

The TCP and UDP tests fail. I have Win 8.1 and you can allow apps as exceptions. I have added emule to the list of exceptions but cannot add the individual ports.

I don't think my router is a problem as I was getting good connections a couple of weeks ago when emule was working fine with a high ID.

I can now connect but am getting a low ID.

What should I try next? Thanks.

This post has been edited by FortStreetCowboy: 25 May 2015 - 03:11 AM

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#7 User is offline   xilolee 

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Posted 25 May 2015 - 01:23 PM

Could you post the missing screenshots?
Are you using a firewall/antivirus?
INCONCEIVABLE! - You keep using that word. I do not think it means what you think it means.
come ottenere aiuto italian guides - guide della sezione italiana
italian support - sezione italiana scaricare la lista server
ottenere id alto impostare le porte nel router
recuperare file corrotti i filtri ip
Sembra talco ma non č serve a darti l'allegrIa! Se lo lanci e poi lo respiri ti dā subito l'allegrIa! Immagine Postata
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#8 User is offline   FortStreetCowboy 

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Posted 25 May 2015 - 10:49 PM

View Postxilolee, on 25 May 2015 - 06:23 AM, said:

Could you post the missing screenshots?
Are you using a firewall/antivirus?


Hi, thanks for the reply. Would you guide me on how to post images here? When I click the images button in the advanced post options, I get a dialogue that asks for a url link.

Download limit 375 KB/s, Upload limit 47KB/s
The port numbers are TCP 51656 UDP 14073
Connections Hard limit 1000 max Connections 800
Reconnect on loss cheked
Both Kad and Ed2k networks checked
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#9 User is offline   FortStreetCowboy 

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Posted 25 May 2015 - 11:05 PM

Router info:

Gateway: Connection Mode: DHCP, MTU size: 0, UPnP; I enabled this and will retry emule.

Firewall: SPI: low

Block expanded IP packets, Block portscan detection, IPFlood detection - all unchecked
Block anonymous internet requests: checked
No packets/programs restricted

Wi-Fi Protected set-up: disabled

Hope this does instead of the screen shots. Thanks.
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#10 User is offline   FortStreetCowboy 

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Posted 25 May 2015 - 11:08 PM

My windows firewall is set to allow emule.

Should I allow my antivirus programs (AVG and Advanced System Care) not to scan incoming connections?
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#11 User is offline   FortStreetCowboy 

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Posted 25 May 2015 - 11:12 PM

Enabling UPnP in my router seems to have resolve the problem!! I am now getting emule to set up my ports through UPnP and they are verified in the test with the Emule site.

Thanks for helping me to solve this problem!! Much appreciated.
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#12 User is offline   xilolee 

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Posted 26 May 2015 - 01:58 PM

Well done! :)

For next times, also in other forums: how to make a screenshot (click me)

(you can use any website to upload pictures, not only those listed there)

:flowers:

This post has been edited by xilolee: 26 May 2015 - 02:00 PM

INCONCEIVABLE! - You keep using that word. I do not think it means what you think it means.
come ottenere aiuto italian guides - guide della sezione italiana
italian support - sezione italiana scaricare la lista server
ottenere id alto impostare le porte nel router
recuperare file corrotti i filtri ip
Sembra talco ma non č serve a darti l'allegrIa! Se lo lanci e poi lo respiri ti dā subito l'allegrIa! Immagine Postata
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